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Monday, December 21, 2009

HP to Open Tech Support Call Centers in Africa

Even though India, Singapore, Mexico or the Philippines are generally more appealing as locations for technological support call centers, HP seems to want to distinguish itself from the fold by building such centers in northern African countries.
The company has not revealed how many facilities it plans to open but has disclosed that it is set to hire at least 1,000 people by the end of 2010.HP seems to have chosen a rather difficult period for founding such a center, especially since customers don't exactly enjoy having to work with foreign tech support.
In addition, the actual consumer segment will likely be more prone to harsh criticism considering the high unemployment, especially in the United States.
Still, HP doesn't appear to be overly concerned, at least not enough as to follow the flock and build its tech support centers in India, Singapore, Mexico or the Philippines."We see Africa as a potential base for providing all sort of services and technical support for customers outside of Africa," said Rainer Koch, HP Managing Director, in a statement to Reuters.
"We plan to invest more in the future on the continent on that perspective."HP has not revealed which countries it is considering for the establishment of its centers, but it will likely have to choose wisely considering the many w...

HTC HD2 to Arrive at T-Mobile USA

HTC HD2, the most appealing handset running under Microsoft's Windows Mobile operating system that the Taiwanese mobile phone maker HTC Corporation delivered to the market during the ongoing year, is expected to arrive on the US market in early 2010, and T-Mobile might be the carrier to have it.
HTC hasn't stated anything official in this direction, although it promised that HD2 would be available globally; yet, a recently leaked pre-release ROM for the handset shows that the operator will have it.
According to a recent article on WMExperts, the HTC HD2 is indeed on its way to T-Mobile in the United States, as showed in the .nbh file from the aforementioned ROM.
Moreover, it seems that there are also some more goodies that T-Mobile's users can expect for this behemoth to bring around, including Leo ROM 2.01 (far updated from the recently leaked ROMs for the handset, it seems), and the WM 6.5 build 21869.
[img=2]At the same time, the ROM also shows that HTC HD2 is set to arrive stateside with Opera on board, Teeter 2.0, TMOUS_Manila_Core 2.5.1921401, and there is also reference to OzIM_US_1.
One way or the other, if this rumor pans out, T-Mobile USA will put on sale a handset clearly upgraded when compared to the version that is already available for purchase in a series of markets around the world.